I will in future avoid buying games on steam, and instead use GOG etc. In other words, they-don't-give-a-fuck-about-their-customers.ĮDIT: tried replying this chat a few more times, they still don't give a fuck because its past 2h playtime. If the game’s support team is unable to resolve the issue you are experiencing, please send the chat logs and any information regarding your conversation. Please review our Refund Policy and Common Refund Questions for more information. To ensure future eligibility, we recommend submitting your refund requests within 14 days and before accumulating 2 hours of playtime if you're experiencing problems with your purchase. Until this Developer requests otherwise, we must respect our policy. Our system will base this on the time the application has been opened. Our system has registered 12 + hours of playtime, please keep in mind that we do not develop most of the content listed in our store therefore we do not have in-game data. Sorry to hear that you're having issues with this game.Īt this time, your purchase does not qualify for a refund. I just got this reply from steam support guy: I know this topic will make some people angry, so I assume a flood of downvotes, but if I can help at least 1 person who feels cheated get their money back I consider the time it took writing this well spent. I personally can't justify spending money on it in its current state. To those sticking to the game I wish you all the best, and I hope the game does well. That I had not been able to play, that bugs prevented game from being started etc. I'll leave this up to you, but I described my situation in all honesty. Click "I have a question about this purchase".Under "LAST SIX MONTHS OF PURCHASES" you should find Wolcen.I got my refund and I'm out of here, but I want to help people in the same situation. Since I have more then 2 hours on record the normal refund didn't work, so I used this to try to get in contact with Steam, and it worked. I used this method since I honestly have not actually played more then 2 hours since launch, but my playtime LOOKS a lot more (10 hours in total), since I spent 8+ hours trying to create game, login, switch to online mode etc. Linking your Twitch/Discord and telling people to "come hang" is NOT fine.įirst let me say you should not lie or scam. Official (developer-ok'd) event promotion is fine. Titles should represent or describe the content of a post. Vague, contextless, memetic, low effort or inaccurate titles and posts are not allowed. Express your point of view without resorting to name-calling. Keep arguments/discussions civil and non-toxic. Don't be toxic.Įveryone's entitled to their opinions, both positive and negative. Posts must focus on and be directly related to Wolcen: Lords of Mayhem. Posts must be related to Wolcen: Lords of Mayhem. If you're not familiar with the Reddiquette please take a minute to read through it. Subreddit Rules Respect the sitewide rules and Reddiquette.
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